Privacy Policy

Roots Pharmacy (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://rootsrxny.com or interact with our services.

1. Information We Collect


We may collect the following types of information:
– Personal Information (name, email address, phone number, shipping/billing address)
– Order and transaction details
– Device and browsing information (IP address, browser type, cookies)

2. How We Use Your Information


We use your information to:
– Process and fulfill orders
– Provide customer support
– Send transactional updates
– Send marketing and promotional messages (if you opt in)
– Improve our website and services

3. SMS Communications


By providing your phone number and opting in, you consent to receive SMS messages from RootsRxNY, including transactional messages, updates, and promotional content.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@rootsrxny.com.

4. Data Sharing & Privacy Commitment


We do not sell, rent, or share your personal information with third parties for marketing purposes.

Specifically:
SMS consent and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

We may share data only with trusted service providers (such as payment processors or shipping partners) strictly to operate our business.

5. Data Security


We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Cookies & Tracking Technologies


We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.

7. Your Rights


You have the right to:
– Access your personal data
– Request corrections or deletion
– Opt out of marketing communications

8. Third-Party Links


Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy


We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us


If you have any questions about this Privacy Policy, you can contact us:

Email: info@rootsrxny.com
Website: https://rootsrxny.com