Privacy Policy

At Roots Pharmacy, we are committed to safeguarding your personal information and maintaining full transparency in how we collect, use, and protect your data. This Privacy Policy outlines our data practices and compliance standards.


1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information (Name, Email, Phone Number)

  • Prescription and healthcare-related details (where applicable)

  • Communication data (SMS, email, or call interactions)

  • Website usage data (cookies, IP address, browser type)


2. How We Use Your Information

Your information is used to:

  • Provide pharmacy and customer care services

  • Process prescriptions and orders

  • Communicate appointment reminders and service updates

  • Improve our services and user experience

  • Ensure regulatory and legal compliance


3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following cases:

  • With service providers strictly for operational purposes

  • When required by law or regulatory authorities

  • To protect rights, safety, and compliance obligations

Critical Compliance Statement:
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.


4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.


5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience

  • Analyze traffic patterns

  • Improve functionality

You can disable cookies through your browser settings.


6. Your Rights & Choices

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of communications

To exercise your rights, contact us using the details below.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.


9. Contact Information

Roots Pharmacy
๐Ÿ“ 410 Jerusalem Ave, Hicksville, NY 11801
๐Ÿ“ž (516) 501-9753
๐Ÿ“ง Rootsrx1@gmail.com